Above all, call!
Report a Cyber Incident
ABOVE ALL, CALL!
Report a Cyber Incident
Your insurance company is your first point of contact – 24/7/365
A claim or potential claim must be reported to the insurer in accordance with the terms of the policy.
To Report a Cyber incident, please email us at [email protected] or call our hotline (24 hours a day / 7 days a week), at 877-207-1047
The following information is needed to help file a claim:
- Insured name and policy number
- Description of the incident
- Name, phone, and/or email of person making the report
- Name, phone and/or email of the appropriate contact for follow-up information
Adjuster engagement through the entire length of the claim
- From the moment an Insured calls until the last bill is paid, we are here to help.
- We will directly engage the resources needed and will partner with Insureds to answer questions, to advocate positively, and ensure the best results possible.
Experienced adjusters – two teams with expertise to provide a specialized response to every claim
- First Party Team – All incident response professionals with technical skill sets to guide Insureds through claims.
- Third Party Team – All attorneys with experience to assist with legal and regulatory matters.
- Collaboration with both teams, should the need arise.
- No matter what the claim, we have adjusters that will understand and appreciate the situation and can guide Insureds to a resolution.
Best in class vendor panel to assist Insureds with any needs that arise in claim handling
- Veteran providers with preferred rates and services for CyberMax Insureds.
- Updated frequently to reflect the most skilled and competent partners